Joel was very outgoing and knowledgeable in his field. He made sure to explain things in a way we could understand and any questions we had he was more than happy to answer! ~ Jeremy G
Mr. Rollefstad, was very personable and incredibly thorough. He took the time to explain the process and what he was looking for as we progressed and truly made us feel as comfortable and confident with our choice of homes. We will definitely be recommending Mr. Rollefstad and Canadian Residential in the future. Thank you! ~ Jennifer P Comprehensive, thorough. Joel was very polite and professional ~ Dean M Good communication and knowledge of the inspector ~ Robert M Joel was very knowledgeable, shared information, and answered all of my questions clearly and concisely. ~ Nicholas C The explanation and time the inspector took to communicate. ~ Robert M. We especially liked the willingness to answer my question and make sure I was happy with everything ~ Joel H. The inspection exceeded our expectations as we assumed it was only a report and we did not expect to have so much time for questions and instructions! Really great experience overall. I very much liked the clean communication and that it did not feel like Joel rushed though the whole inspection giving us a very detailed perspective of what we could be getting into. Nothing comes to mind when I think about what I would have changed. I had an overall great experience dealing with Joel and the inspection. ~ D. Pergentile The knowledge of the inspector, in all aspects in homes from structure to appliances and utilities. This is coming from someone who has been in the trades for over ten years. Offering both advice and suggestions along the way to help with the fixes or solutions. ~ M.John Very friendly and knowledgeable. Helpful tips going forward. I am as single women with a small baby and he was very understanding of the situation and the things I needed to get done as priority. Also, the day of inspection he was very kind and patient as I started to have a fussy baby. ~ M. Samaha I liked his sense of humour and his knowledge. He also made sure I understood what he was telling me. I definitely liked the infrared camera he used, made me feel better. I do inspections myself in my work so I was quite impressed. ~ K. Weis "Win Your Inspection Free" Contest Winner for February 2014 - Jennifer Hogg, shown above with Joel Rollefstad, RHI. Joel was very friendly and informative and could explain complex processes in layman's terms. - A.Robinson Joel was awesome. Great people skills and clearly well educated in everything necessary for home inspections. His additional tips will help us maintain our home for future years to come. The high tech devices used to check for moisture and 'mould' were an added feature that I was impressed with. I will definitely recommend Joel and Canadian Residential to other homebuyers or people needing inspections. - J. Alliban Great Communication, very through, in-depth inspection book report. - C. Gerlitz I really liked that Joel explained everything as he went along. I learned a lot. He was very thorough. - H. Zieffle |
We felt very comfortable throughout the process; first by receiving the standards for the inspection and then following the inspector through all the aspects of the inspection. The inspection was methodical and well organized. Our inspector was very knowledgeable and explained everything that he was doing. He was very helpful and patient throughout the process. - M. Kirkpatrick
Just how thorough Joel was. He was very informative and knowledgeable. It was an overall good expeiriance and it made gave us more piece of mind when buying a used house. - L. Giesbrecht Joel was very friendly, thorough and explained everything well. Joel was great at looking into every nook and cranny of our new house. He was very personable and we felt confident that all potential issues were found and reported by the inspector. It gave us peace of mind to known what needed to be fixed right a way and what to monitor in the future. I would highly recommend this inspector and overall a great experience - B. Dillon Inspection was thorough. Constant verbal feedback. - R. Marescaux I was thrilled with the quality of work and have already recommended Joel to two other people. He was not afraid to tell it like it is. - N. Thurston Thorough and great maintenance tips. The report is easy to follow and well laid out. Very professional, knowledgeable, thorough and pleasant individual. The explanations, demonstrations and tips were useful. - S. Wilson I especially liked the professionalism, accuracy, responsibility and caring of the inspector. I like how the book is organized. It's very easy to find specific information. I was also really pleased with the way Joel took time to explain his findings. It was a very insightful and helpful service. - Amber The inspector educated me while performing the inspection - A. Degenhardt Joel is very personable, he took his time to explain everything and had patience with all my questions, being a first time home buyer=lots of questions! He was very professional and was great at communicating the services he was providing. Joel exceeded all my expectations! - J. Bode I was very impressed with Joel's friendly professionalism. I was particularly appreciative that he pointed out and explained different things as we went through the townhouse, as I may not have been aware of some of these things (positive and negative). - S. Boer Joel arrived early prior to having realtor access to the interior of the home and began inspection of property exterior. Very professional and personable. Our realtor made a great recommendation in suggesting we call Joel for our home inspection. - P. Brooks The feedback was good. He was competent in his tasks. A good guy to work with. The price is also very competitive - S. Reynhardt I liked that Joel addressed some specific questions/concerns I had about the house, was very thorough and that he also pointed out some positive aspects - things done well. - S. Dent Joel pointed things out to us that were probably above and beyond the normal expectations of an inspection. He was very patient with our queries and communicated extremely well. - V. Tam Joel is very thorough in his work. This is the second time I have used him and I will definitely use him again as well as recommend him to others. Joel does a fantastic job! I will definitely use him in the future. He seems to care to make sure everything works in the home etc which I have witnessed that not all home inspectors do this. Great experience :) - V. Fauth |
Joel was extremely knowledgeable, helpful and patient with me. He took the time to explain everything in terms that I could understand which was really nice seeing as I am a first time home buyer and this was my first home inspection .- M. Hanna
Joel was very knowledgeable and friendly. Very thorough. Gave ways to fix the problems rather than just pointing the issues out. One thing I must say is that he sure did a thorough job. We were pleased at the amount of little things he could spot! We also appreciated the use of the thermal camera. As the basement had been flooded and there was no vapor barrier in the attic, it was comforting to know there was no evidence of water damage. The way the report is laid out is very useful and easy to follow. There is no way we will forget what needs to be done! Very pleased with the service. We highly recommend using Joel for your home inspection! - C. Emery Excellent outline up front of the process, description both verbally/written of what and what would not be included. Extremely detailed review of every home system c very helpful explanations around each / every issue raised. Joel provided a comprehensive, detailed, descriptive report after reviewing every aspect of the home. I was very impressed by his thoroughness and expertise in house construction/maintenance. - R. Morris I appreciated how Joel would related things in a way I could understand what he was referring to. He made sure we understood what was going on. - L. Lacey Totally satisfied with our experience with Joel. Would definitely use him again and will be sure to recommend him! - A. Berger Joel was extremely nice and explained everything really well. Craig and I were very happy with the service and we felt that we were given a solid understanding of what the home lacked as well as what was great about it. We feel like we were given the tools and information to make the decision that the home was right for us! So a big thank you. Also, the price was very fair. - D. Szemesi Joel was prompt and friendly, and did a good job explaining things that I would not have otherwise understood. He was very thorough and professional. - A. Beblow Excellent service, excellent inspector. I especially like the heat sensitive camera. Joel was an exceptional inspector and would not hesitate to recommend him. M.Fortier I especially liked the infrared camera analysis - S. Mladenov Joel was great. He was friendly, and personable. It seems he really knows and likes his job.- N. Lueders Joel was extremely thorough in the home inspection. I was very pleased with the report. Joel was very confident and I didn’t feel at any point that we was unsure of what he was talking about. Very good service – thank you. - L.Ferguson Joel did an amazing job and really helped me understand everything he was going over.- J. Andrew Very thorough and explained things as he went and explained it all again at the end of the inspection using the scheduled book. Our son hired him a few months ago and I was there for that inspection and he was very professional at that time so I hired him for our inspection. He is very likeable and seems very honest. Seems to me like a very respectable man. - M.Soleski Very patient and informative. I am confident that Joel did a great job! Keep up the good work, I especially appreciate to short notice availability. - J. Novotny Very good at explaining everything so that we understood it, without "talking down" to us - R. Vandezande |